Refund Policy

REFUND POLICY

All race entries are non-transferable. All entrants agreed to our refund and transfer policy at the successful completion of online registration.

Refunds will be processed for medical reasons only. Cancellation requests must be submitted in writing with a supporting doctor’s note no later than 72 hours prior to the event. You may email us here. A 50 percent credit towards next year’s race will be applied to your account.

If a relay team member is injured and unable to race on race day, a written cancellation request must be accompanied by a doctor’s note and submitted no later than 72 hours prior to the event  to allow the uninjured relay teams to re-register. A full refund minus a $25 processing fee will be provided to relay teams if procedures are followed.

Under USA Triathlon rules, participants found racing under another person’s name will be disqualified and could be barred from USA Triathlon membership for one full year. Participants could also be barred from racing in future Sandman Triathlons.